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Opportunities to work with us…

Our team members make our organisation great!

If you have some spare time and would like to contribute to make a difference; give back to the community, or just need some work experience to help with future employment opportunities – we may be just what you are looking for!

Our agency, located in Hampton East, provides a drop in service for community members to access information, advocacy, referrals, emergency relief, casework, family counselling, budget and bill assistance, legal advice, Tax Help, NILS applications and travel assistance.

We pride ourselves on the wonderful work we do whilst operating in a non-judgemental, accessible, flexible and collaborative manner.  As a valuable member of our team you will be trained to work with our service users to provide assistance in a caring, confidential and impartial manner whilst respecting the individual’s right to make their own choices and decisions.

  • Utility Relief Volunteer – our volunteer offers assistance and advocacy for members of the community with high utility bills, experiencing payment difficulty, exploring options for saving energy or better utility deals, checking bills and paperwork, offering information and advice, advising on Utility Relief grants and Victoria Energy Compare opportunities.  This position is available for four hours each week.
  • Policy Writer Volunteer – this position will initially be available for between 3-6 months and would suit someone with policy writing experience.  Responsible for drafting, developing and coordinating the organisations Policy Manual, you will work closely with the Manager to compile an extensive manual.
  • Social Media – we’d love some support with our social media. This is a flexible position and can fit around your commitments.

If you would like to know more about these opportunities, please contact our office by phoning 03 9555 9910 or by email to

Every volunteer will be required to undergo a Police Check, Working with Children Check and referee checks.  You will be supported through an induction and onsite training.